Angie Elkins

Office Manager

Indiana Spine Group

1) What is your current role within IWCI and how long have you been a part of IWCI?

I am an Associate Member and joined in 2024.

2) How do you interface with Indiana worker’s comp claims in your work?

I have had exposure to work comp claims throughout my career, even when I first started in the front office of a medical practice. I would assist patients in coordinating care and work with adjustors and case managers to ensure the patients were receiving the help that they need. I have been in practice management now for over 15 years. We provide treatment to work comp patients on a daily basis.

3) What are some of the unique challenges and opportunities you see in interacting with work comp claims in Indiana? 

From a medical practice perspective, I think one of the biggest challenges we face is trying to balance patient care and the needs of the patient, while also being cognizant of the needs of the employers and carriers. The ultimate goal is for the patient to return to normal as soon as possible, but also balancing the expectations of their employers and the insurance carriers and realizing that timelines may not always match up.

4) What has been the best part of being a member of IWCI and the Indiana work comp community?

In my short time with the IWCI Board, I have already met so many great people. It’s awesome to be able to network but also continue to learn more about the work comp industry and how we all play such a huge part in patients’ outcomes.

5) What is a fun fact about yourself?

I am a total sports nerd! I listen to all things sports talk radio and podcasts and love all things Indiana Sports!